We recommend checking your email for your Order Confirmation which confirms the merchandise, colors, and sizes ordered, payment method, etc.

Your order number can be found on the email confirming your order. You should receive the confirmation email within a few hours of placing your order.

If you have an online account and were signed in while placing your order, you can find your order number by signing into your online account and viewing your order history.

Order Confirmation emails are typically sent within a few minutes of placing your order, but can take up to an hour - be sure to check your spam folder!

If you didn't receive your Order or Shipment Confirmation Email, please contact us and we can confirm the email address associated with your account. We often find that incorrectly typed email addresses are often cause of missing emails. Additionally, when using PayPal, please check to make sure an alternate email address is not associated with your PayPal account, as your Order Confirmation email may have been sent there.

You have 5 calendar days from date of delivery to request a return for any items purchased.

To be eligible for a return, your item(s) must be unused and in the same condition that you received it.

Your items must be in the original packaging.

Receipt or proof of purchase is required for all returns.

We are unable to accept returns on certain items due to sanitary reasons. These items include the following:

• Bath Milk / Salts / Soaks / Teas 
• Body Butter / Butta
• Body Scrub
• Lip Balm
• Lip Gloss
• Lip Scrub
• Perfume Oil
• Silk Foot Therapy

Returned items will be inspected once received. You will be notified immediately on the status of your refund after inspection.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Yes, we ship to Canada and United Kingdom!

Canada

Shipment cost

Flat Rate Shipping - $22.00

Flat Rate + Signature - $26.50

United Kingdom

Shipment cost

Flat Rate Shipping - $27.00

Flat Rate + Signature - $31.50