Contact us
Have a question, concern, comment, or compliment? We’re here to help!
Contact us
FAQ
Below are some of are common questions:
You will receive an order confirmation email.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Currently, Sevyn 90 ships to Canada and United Kingdom.
INTERNATIONAL SHIPPING FEES
Canada
$0.00 Flat Rate - Orders over $110
$20.00 Flat Rate Shipping
$24.50 Flat Rate + Shipping Signature Required
United Kingdom
$0.00 Flat Rate - Orders over $120
$25.00 Flat rate Shipping
$29.50 Flat Rate + Signature Required
We know the importance of receiving your order in a timely manner. Orders typically ship within 1-3 business days after being processed (Monday – Friday). When your order has been shipped you will receive an email and/or text notification with tracking information.
Please send an email to support@sevyn90.com detailing the changes you would like to request. We will respond via email to inform whether your requested changes can be accommodated.
Sevyn 90 will assist you with working with USPS to get packages damaged in shipping resolved. Please send an email to returns@sevyn90.com within 5 calendar days of receiving items to alert us of the damage. We will respond promptly and accordingly upon receipt of email. Emails sent on weekends will be acknowledged within 2 business days. Please be sure to include the following information in your email:
- Order number
- Purchase Date
- Purchase amount
- Detailed description of issue
- Pictures of damaged good(s)
Please save all packaging materials and damaged goods before filing a claim.
All sales are Final!
Returns & exchanges will only be accepted for items damaged in transit or if you received incorrect item(s) in your shipment.
We offer interest free payments through multiple Shop Now Pay Later platforms. Eligibility criteria applies.
We accept the following forms of payment:
- Via
- Mastercard
- Amazon Pay
- PayPal
- Apple Pay
- American Express
- Diners Club
- Discover
- Visa Debit
- Zip (Shop Now Pay Later)
- Sezzle (Shop Now Pay Later)
- AfterPay (Shop Now Pay Later)
- Four (Shop Now Pay Later)